IMPORTANT

Due to the recent increases in the UK cases of the Coronavirus, to help maintain our patient’s safety and keep risks to a minimum, please see a list of mitigation actions that will be implemented immediately. We appreciate your understanding at this time.

Drivers will not have any physical contact with patients or care giving relatives
Delivery Advice Notes will no longer require a signature
Deliveries to the doorstep only. Drivers should not enter the home
All Collections will be suspended

Home Delivery - Order Activation

To activate your TENA Home Delivery order, please complete your details below.

* Mandatory fields

Personal Details

Patient ID Number *

(Your unique Patient ID is shown on your last delivery note.)

Date of birth *

E-Mail *

Phone number (incl. area code) *

Questions and enquiries

If you have a question or an enquiry, please contact us by emailing orderqueries.tenahomedelivery@essity.com or by telephone during our office hours 08:30-17:15 Monday to Friday on 0345 741 3643.

A confirmation email with your delivery date will be sent to the email address you have provided.

Please untick the box if you do not wish to receive an email confirmation.

Personal Data is held under the terms of the Data Protection Act 2018 and in accordance with the General Data Protection Regulations 2016 (GDPR) for the sole use of the NHS Trust and its contracted agents in the provision of delivery service and customer service. The information will not be transferred or used for any other purpose and will not be shared with third parties, other than those directly related to the provision of the agreed service. Details of our privacy policy can be requested by telephoning 0345 741 3643 or email your request to: PrivacypolicyHD@Essity.com