IMPORTANT

Due to the on-going Covid-19 situation ESSITY have decided to continue with their current home delivery restrictions. We appreciate your understanding.

Drivers will not have any physical contact with patients or care giving relatives
Delivery Advice Notes will no longer require a signature
Deliveries to the doorstep only. Drivers should not enter the home
All Collections will be suspended

Home Delivery - Order Activation

To activate your TENA Home Delivery order, please complete your details below.

* Mandatory fields

Personal Details

Patient ID Number *

(Your unique Patient ID is shown on your last delivery note.)

Date of birth *

E-Mail *

Phone number (incl. area code) *

Enquiries

If you have an enquiry, please Contact Us. Our working hours are Monday-Friday 9am – 5pm. We will respond to your enquiry within 2 working days. If your enquiry is urgent please telephone 0345 741 3643.

A confirmation email with your delivery date will be sent to the email address you have provided. Please untick the box if you do not wish to receive an email confirmation.

Personal Data is held under the terms of the Data Protection Act 2018 and in accordance with the General Data Protection Regulations 2016 (GDPR) for the sole use of the NHS Trust and its contracted agents in the provision of delivery service and customer service. The information will not be transferred or used for any other purpose and will not be shared with third parties, other than those directly related to the provision of the agreed service. Details of our privacy policy can be requested by telephoning 0345 741 3643 or email your request to: PrivacypolicyHD@Essity.com
If you wish to order additional products, TENA Direct (TENAdirect.co.uk) allows anyone to purchase continence products online with discreet delivery, direct to your door.