Home Delivery - Order Activation

To activate your TENA Home Delivery order, please complete your details below.

* Mandatory fields

Personal Details

(Your unique Patient ID is shown on your last delivery note.)

Questions and enquiries

If you have a question or an enquiry, please contact us by emailing orderqueries.tenahomedelivery@essity.com or by telephone during our office hours 08:30-17:15 Monday to Friday on 0345 741 3643.

Personal Data is held under the terms of the Data Protection Act 2018 and in accordance with the General Data Protection Regulations 2016 (GDPR) for the sole use of the NHS Trust and its contracted agents in the provision of delivery service and customer service. The information will not be transferred or used for any other purpose and will not be shared with third parties, other than those directly related to the provision of the agreed service. Details of our privacy policy can be requested by telephoning 0345 741 3643 or email your request to: PrivacypolicyHD@Essity.com

If you wish to order additional products, TENA Direct (TENAdirect.co.uk) allows anyone to purchase continence products online with discreet delivery, direct to your door.